Deloitte Italia

What Impact will you make?

Your Opportunity

Understand our business and ensure we are investing in the right technologies!

Our organization is always looking forward, whether it is to support our clients or our colleagues within the firm. In such an exciting environment, we need to ensure that the technology investments are the right ones, aligned to technology roadmaps and offering tangible business value. That’s where you come in! We want you to work with colleagues across the North and South Europe (NSE) cluster to understand their business and develop robust business cases that will drive our business forward.

Join Deloitte and help us make an impact that matters to all current and future Deloitters!

Your Role and Responsibilities

You will work closely with the NSE functional leader – Head of Technology support, to standardize technology across NSE and establish a NSE VDI service team to ensure a consistent user experience and frictionless support. Additionally, you will work closely with other members of the NSE Business Design team, and other stakeholders across Technology and Digital Services.

Specific responsibilities include;

• Conducting data gathering exercises
• Developing a business case for the leadership team and gaining their support for the standardization approach.
• Inputting demands into ServiceNow, capturing all necessary information to facilitate effective decision-making.
• Socialize the business case to stakeholders across NSE and the NSE leadership team.
• Supporting the NSE Head of Technology Support Services by promoting and onboarding individuals to the standardization approach.
• Providing support and coordinating activities for the COP lead and gathering requirements per Geo for the use of refurbished devices.
• Conducting a persona investigation and creating different personas applicable to various situations.

Our Requirements

We are looking for candidates with:

• Business Analysis and/or Business Architecture skills, with a focus on business case creation.
• Stakeholder management skills, with gravitas to gain credibility and trust with stakeholders at all levels across the organization, with the ability to challenge where required.
• Ability to understand, interpret, present and challenge complex information working with colleagues across all levels of the firm.
• A strong “can do” attitude with an ability to motivate colleagues to do the same.
• A role model as a team player with an ability to work collaboratively and positively with others in an open, friendly, flexible and facilitating manner.
• Confident and comfortable to work under pressure and manage a number of tasks simultaneously.

What we offer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:

🏠 Modern hybrid workplace, characterized by flexibility and Smart Working

⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)

🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.

📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends

🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust

? Diverse culture and active communities that enable you to bring yourself to work

🎉 Team Building and Corporate Social Responsibility Activities

🏃 A buddy to support you with your onboarding

🌴 Extra days of annual leave

⚕ Private medical health insurance plan

💳 Ticket restaurant card

? Exclusive Discounts to several retail providers, restaurants and others

📱 Mobile phone

🍏 Fresh fruits and unlimited coffee everyday at our offices

Our story

Your service line: Enabling Functions

At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000-strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support, and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organizations Deloitte works with too.

About Deloitte

Our services

Deloitte offers integrated services that include Audit, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this, we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

Our purpose

We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent.

Our values

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.

Our talent experience

From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.

Sounds like the sort of role for you? Apply now!

Business Analysis and/or Business Architecture skills, with a focus on business case creation.Stakeholder management skills, with gravitas to gain credibility and trust with stakeholders at all levels across the organization, with the ability to challenge where required.Ability to understand, interpret, present and challenge complex information working with colleagues across all levels of the firm.A strong “can do” attitude with an ability to motivate colleagues to do the same.A role model as a team player with an ability to work collaboratively and positively with others in an open, friendly, flexible and facilitating manner.Confident and comfortable to work under pressure and manage a number of tasks simultaneously.Conducting data gathering exercisesDeveloping a business case for the leadership team and gaining their support for the standardization approach.Inputting demands into ServiceNow, capturing all necessary information to facilitate effective decision-making.Socialize the business case to stakeholders across NSE and the NSE leadership team.Supporting the NSE Head of Technology Support Services by promoting and onboarding individuals to the standardization approach.Providing support and coordinating activities for the COP lead and gathering requirements per Geo for the use of refurbished devices.Conducting a persona investigation and creating different personas applicable to various situations.

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