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Job Specs

Job Name
Technical IT Asset Management Consultant (ServiceNow - SAM Pro)
Location
Thessaloniki
Business Area
GR - TECHNOLOGY & TRANSFORMATION
Seniority
Junior
Business Function
TECHNOLOGY & TRANSFORMATION - DACC

What impact will you make?

What Impact will you make? 

Are you looking for an opportunity in Thessaloniki that offers you a hybrid working model?

Are you ready to work on large scale projects for industry-leading clients around the world and elevate your career to an international level?

If so, check below for more info about this career opportunity!

You bring passion, we bring opportunities!

#YourOpportunity

Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its Alexander Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina - which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.

Deloitte is an ideal working environment for both young and senior professionals who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.

We are currently seeking for ambitious team players to become part of our dynamic Extended Enterprise team within our department in Thessaloniki.

#YourServiceLine: Technology & Transformation

Our Technology & Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth.

#Would you like to learn more AboutYourTeam

Our Extended Enterprise team, a part of Cyber and Technology & Transformation at Deloitte, is one of the fastest-growing practices within the firm. We are dedicated to supporting companies in assessing and managing risks associated with IT products and services, guiding them towards risk minimisation while optimising the balance between risk and business performance.

What We Do:

We offer comprehensive operational, strategic, and methodological support aimed at optimising IT asset costs, improving IT governance, and streamlining processes. Leveraging our extensive experience in model implementation and end-to-end managed service technology solutions, we guide companies through their digital transformation journey to achieve critical strategic objectives.

As a Technology Consultant, you will play a pivotal role in supporting our clients during the management of their IT ecosystems improving their efficiency and maximizing their investments. This role offers a unique opportunity to work on diverse projects, collaborating with cross-functional teams and leveraging your expertise to deliver value-added insights.


Junior ServiceNow Technical Consultant 

Role Summary

We are looking for a Junior ServiceNow Consultant/Developer with programming foundations and interest in IT Asset Management, Contract Management and Risk. The role supports senior consultants in platform configuration and development.

Key Responsibilities

  • Configure forms, UI Policies, Business Rules, Flow Designer workflows.
  • Support SAM Pro activities: models, contracts, software inventory data.
  • Support Contract Management: contract records, workflows, renewal tracking.
  • Support TPRM/IRM: assessments, questionnaires, scoring and issue tracking.
  • Prepare documentation, testing scripts and troubleshooting analysis.

Required Skills

  • Basic JavaScript, HTML/CSS, JSON, REST.
  • Understanding of databases and data modeling.
  • Interest in ITAM, IRM, process automation and enterprise platforms.
  • Good Analytical and communication skills

Preferred Certifications

CSA (nice to have), ITIL, basic ServiceNow training.


ServiceNow Technical Consultant – Experienced Profile

Role Summary

We are looking for an experienced ServiceNow Technical Consultant with solid knowledge of Software Asset Management (SAM Pro), Contract Management and Third-Party Risk Management (TPRM). The role includes design, configuration, and optimization of solutions across ITAM, Legal/Procurement and Risk.

Key Responsibilities

  • Implement and maintain SAM Pro (discovery, normalization, reconciliation, optimization).
  • Configure Contract Management workflows, renewals, clauses, notifications and analytics.
  • Support IRM/TPRM processes: vendor onboarding, assessments, scoring, issue tracking.
  • Develop configs and automations: Business Rules, Client Scripts, UI Policies, Flow Designer.
  • Integrate ServiceNow with inventory, procurement, contract or risk systems.
  • Provide technical leadership, documentation, testing and platform governance.

Required Skills

  • Strong ServiceNow experience across ITAM/SAM, Contract Management, IRM.
  • Good scripting: JavaScript, Glide, Flow Designer, REST API.
  • Knowledge of software licensing, contract lifecycle and risk frameworks.
  • Good communication and stakeholder alignment.
•         You obtained a Bachelor or Master degree in Business, Computer Science and Information Technology, Computer Information Systems, or have an equivalent qualification.

Preferred Certifications

•         CSA, CIS-SAM, CIS-ITAM, CIS-Risk/IRM, ITIL.


If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte!

#WhatWeOffer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:

🏠 Modern hybrid workplace, characterized by flexibility and Smart Working

⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)

🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.

📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends

🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust

? Diverse culture and active communities that enable you to bring yourself to work

🎉 Team Building and Corporate Social Responsibility Activities

🏃 A buddy to support you with your onboarding

🌴 Extra days of annual leave

⚕ Private medical health insurance plan

💳 Ticket restaurant card

? Exclusive Discounts to several retail providers, restaurants and others

📱 Mobile phone

🍏 Fresh fruits and unlimited coffee everyday at our offices

Please note that all the well-being benefits mentioned above are subject to annual review

About Deloitte

#OurServices

Deloitte offers integrated services that include Audit & Assurance, Tax and Legal, Strategy-Risk & Transactions Advisory, and Technology & Transformation. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

#OurPurpose

We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent.

#OurValues

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.

#OurTalentExperience

From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.

Sounds like the sort of role for you? Apply now.

Location: Thessaloniki