Deloitte Italia

ENABLING AREAS

Senior Administrative Support

Your Journey with Us

At Deloitte people are encouraged to take ownership of their careers, we recognize there is no one size fits all career path, and global, cross-business mobility and up/re-skilling are all within the range of possibilities to shape a unique and fulfilling career. If you are a new graduate looking to step foot into a fulfilling career with a focus on continuous learning and dynamic teamwork, you're ready for Deloitte! 

Our Story

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

How you will Make an Impact

Our Growth team is looking for Senior Administrative Support to help support with the daily activities surrounding our growth initiatives. The primary function of this role is to support with a variety of projects within the business development function. This is a great opportunity to be part of a collaborative team with a varied workload that provides the chance to develop your skills and network.

The Growth team are an integral group and require a bespoke, specialized service which requires us to go above and beyond and to be prepared for a variety of queries, challenges and opportunities. Be prepared to tap into your analytical, problem-solving mindset and don’t be afraid to ask questions and challenge the status quo. You can trust that no two days will ever be the same as you support and add value to our very busy team by:

• Support the day-to-day administrative operations of the team, ensuring smooth and efficient delivery of activities.
• Maintain and update databases and CRM systems, including managing registrations, client accounts, and contact information to ensure accuracy and completeness.
• Provide ongoing support for the CRM system, including delivering training, handling ad-hoc queries, performing bulk uploads, and ensuring overall data quality and system reliability.
• Monitor consistency across different systems through regular reconciliations.
• Support with the analyses of engagement and performance metrics.
• Assist with monthly reporting and analysis for Partners and other stakeholders.
• Support the preparation and distribution of internal communications, ensuring clear and effective messaging across the firm.
• Research relevant local events, maintain our events community, and prepare targeted communications for Senior Managers and Partners.
• Assist with client feedback initiatives.
• Build and maintain strong working relationships across teams, managing stakeholder expectations and supporting cross-functional collaboration.
• Escalate complex queries appropriately, ensuring timely and effective resolution.
• Continuously explore CRM functionality, promote best practices, and contribute to service improvement initiatives across the team.

Let’s Talk About You

You project enthusiasm and commitment to the work you do. You actively think of new ways of doing things in order to enhance the quality & impact of your work. Your integrity underpins all that you do, and you thrive in taking accountability for the services we provide. You focus on solutions which in turn supports your ability to build and maintain positive relationships with colleagues and stakeholders.

Essentials

• The ability to organise and prioritise workload, managing time efficiently and can effectively multitask
• Proactive problem-solving skills
• Microsoft Office skills
• Attention to detail and strong organizational skills

• Excellent communication skills and a team-oriented attitude.
• A proactive mindset, with a willingness to ask questions, challenge assumptions, and suggest improvements.

Desirables

• A Bachelor’s degree in business or a quantitative subject.
• Basic data analysis skills for reporting

• Familiarity with CRM platforms (e.g., Salesforce)

• Advanced Microsoft Excel skills

• Ability to translate data into clear insights and actionable recommendations.

Why Deloitte?

As a Purpose-led organization, at the heart of everything we do is a set of timeless principles that distinguish the Deloitte culture. We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energies you. We tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.

Life looks different for each of us, so we created a varied benefits package that you can tap into:

• Premium membership for corporate discounts in restaurants, retail, gyms and more.
• Health Insurance cover for yourself and dependents. 
• Mental health support through sponsored therapy sessions. 
• Weekly get-togethers. 
• Hybrid working option.
• Digital learning, mentoring and regular performance snapshots. 
• Coaching and support designed to refresh your knowledge and skills.
• Renowned training programme with Deloitte University.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.