Deloitte Italia

What Impact will you make?

Information Technology Support Consultant @ Deloitte Alexander Competence Center

Are you looking for an opportunity in Thessaloniki, that offers you a hybrid working model?

Are you ready to work on international projects for industry-leading clients around the world and elevate your tech consulting career to an international level?

If so, check below for more info about this career opportunity!

You bring passion, we bring opportunities!

#YourOpportunity

Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its Alexander Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina - which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.

Deloitte is an ideal working environment for both young and senior professionals who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.

 #AboutYourTeam

In our AOM Infrastructure Team, you will be focused on carrying out actively and responsibly the project-related activities that you will be involved. Acting with progressively increasing autonomy within multi-functional teams, you will be responsible for the quality of your work and its alignment with the clients’ priorities, targets and needs.

 For a full coverage of your role, you ought to be able to: 

• Managing Information Technology services provided to our clients
• Contribute to the continuous improvement of the services provided, with a strong focus on quality
• Supporting clients on day by day operations
• Managing incidents, requests, changes, related to all the Information Technology services
• Comply with quality and security standards policies and regulations to deliver results
• Deliver services in alignment with Corporate Information Technology strategies and goals

#OurRequierements

Key Qualifications 

• Excellent communicator and team spirit
• Have strong troubleshooting skills in Linux (preferred) and Windows environments
• Advanced computer skills Microsoft Office
• Familiarity with Microsoft Active Directory Services
• Thorough knowledge of network monitor tools (Zabbix)
• Triage and Ticketing (Service Now, OTRS)
• Proactive Infrastructure Monitoring
• Fluency in English
• Ability to work with minimal supervision while performing duties
• Ability to work in a team–oriented, collaborative environment
• Motivated to learn new tools and technologies
• Flexibility to work on shifts
• Flexibility to develop and maintain technical documentation in English
• Italian knowledge would be a plus

Bonus Qualifications 

• Experience in Public Cloud Platform Azure and AWS (preferred), GCP
• Experience in Oracle Integration Cloud Service
• Experience in Databases (MySql, Oracle)
• Experience in Business Intelligence Platform (Microsoft Power BI)
• Experience in WebMethods Integration Platforms
• Knowledge in Adobe Experience Manager (AEM)
• Experience in Adobe Marketing Campaign
• Experience in Microsoft Power BI
• Experience in SAP ERP

#WhoWeAreLookingFor

Individuals who have a strong will to expand their knowledge of new technologies, a passion to grow within the company and aspirations for career growth. At Deloitte we foster a consultative culture because the best decisions are made in collaboration with others. We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. These are not aspirations, but principles that we all commit to today and every day.

#WhatWeOffer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:

🏠 Modern hybrid workplace, characterized by flexibility and Smart Working

⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)

🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.

📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends

🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust

🌈 Diverse culture and active communities that enable you to bring yourself to work

🎉 Team Building and Corporate Social Responsibility Activities

🏃 A buddy to support you with your onboarding

🌴 Extra days of annual leave

⚕️Private medical health insurance plan

💳 Ticket restaurant card

🏷️Exclusive Discounts to several retail providers, restaurants and others

📱Mobile phone

🍏 Fresh fruits and unlimited coffee everyday at our offices

#AboutConsulting
 
Five core competency areas make up our Consulting service line:
·       Strategy, Analytics and M&A
·       Customer and Marketing
·       Core Business Operations
·       Human Capital
·       Enterprise Technology and Performance

We exist to solve complex problems
 
Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.
 
We are committed to collaboration
 
Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It is why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We are also unafraid to challenge.  In so doing, we build long-term and trusted affinities.
 
We create long-term, sustainable impact
 
We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it is about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.

 
#AboutDeloitte
 
Our services
 
Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.
 
We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.
 
Our Purpose
 
Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent.
 
Our values
 
At Deloitte, we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.
 
We value difference, with respect at the heart of our inclusive culture.
 
Our talent experience
 
From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.

 Sounds like the sort of role for you? Apply now.

 Location: Thessaloniki

This document has been prepared by Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.  
Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), is one of the Deloitte Central Mediterranean S.r.l. (“DCM”) Countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP Geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”).
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