Deloitte Italia

What Impact will you make? 

Are you looking for an opportunity in Thessaloniki that offers you a hybrid working model?  

Are you ready to work on large scale projects for industry-leading clients around the world and elevate your career to an international level? 

If so, check below for more info about this career opportunity! 

You bring passion, we bring opportunities! 

#YourOpportunity 

Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its Alexander Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina - which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape. 

Deloitte is an ideal working environment for both young and senior professionals who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. 

Our Technology Adoption Specialist in our Tech Bytes team will be the go-to guru that will support our people with on-demand, point of need, personalized technology training. Working with Technology and Digital Services (TDS) you will drive learning campaigns helping to enable the adoption and best practice of technology in the business by making our people more productive with the applications and tools they use. Pro-active and friendly, you will think fast on your feet, and help our people understand the technology around them by inspiring digital curiosity. You will share your knowledge, guidance, tips and tricks mixed with a little patience and a real interest in helping people build confidence and showing them that great things are possible in the digital world!

#AboutYourRole

The role will become integral to the helping our people achieve digital success. You will proactively deliver bite-sized learning using outstanding blended learning experiences and creating innovative approaches to learning. You will support the training of new technology as the function develops, deliver new services and drive the adoption of tools to support our people. Additionally, you will support technical projects within the team and knowledge share.

As an avid tech enthusiast, your persuasive presentations skills will inspire digital curiosity and productivity. You will provide an accessible, bite-sized, point of need, personalised learning experience, driven by our people and that is in line with the firmwide technology strategy.

You will be a quick learner, led by self-discovery, developing as an SME with a combined knowledge of Deloitte's systems and best practices, with the end result of ensuring our people are digitally empowered. You will be proactive in thinking of learning solutions and improving workflow processes through the adoption of tools.

Responsibilities:

·       Support our practitioners with their technology questions - this could be through delivery of ad-hoc sessions with individuals, groups, or scheduled firmwide drop-ins or through email queries. (sessions will be a mixture of virtual and in-person).

·       Create learning sessions and supporting digital assets to support self-paced learning such as videos, QRGs or articles.

·       Support the adoption of technology changes within the business, as well as playing a vital part in supporting the onboarding of new hires.

·       Actively maintain knowledge of new developments within IT Training and application updates.

·       Identify and implement where appropriate, innovative tools and technology which will support continual service improvement and quality within the team.

·       Build relationships across the business and proactively market our sessions to keep end user technology knowledge up to date. This includes engaging with our people on our internal social media application.

·       Engage with Learning Business Partners and Business Relationship Managers to identify and support business specific learning needs.

·       Responsible for keeping PowerBi training reports up to date.

·       Marketing of our services.

·       Responsible for managing the training schedule and bookings using MS Bookings.

#OurRequirements

The ideal candidate will have:

·       Experience training in the field of technology, with a “hands-off” approach, creating a safe environment to train, question and learn through well designed learning sessions.

·       Experience of bite-sized, interactive virtual facilitation in the field of technology.

·       Experience in creating digital learning assets such as professional quality presentations, activity packs and video tutorials.

·       Strategically and commercially aware and can build strong client relationships with significant experience of working with demanding clients across a wide spectrum of size and activities.

·       Knowledge of Generative AI

·       Extensive knowledge of collaboration tools such as Microsoft Teams including integrated tools such as Microsoft Whiteboard, Planner, Lists, One Note and Zoom.

·       Extensive knowledge of the Office 365 suite (Excel, Outlook/PowerPoint/Teams/OD4B/SharePoint).

·       Intermediate knowledge of analytics tools such as Power Bi and Tableau. Ability to create basic reports and dashboards.

·       Excellent written/verbal communications skills, able to translate sometimes complex technical software/applications to users of all levels and create newsletters and guides.

#WhatWeOffer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:

🏠 Modern hybrid workplace, characterized by flexibility and Smart Working

⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)

🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.

📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends

🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust

? Diverse culture and active communities that enable you to bring yourself to work

🎉 Team Building and Corporate Social Responsibility Activities

🏃 A buddy to support you with your onboarding

🌴 Extra days of annual leave

⚕ Private medical health insurance plan

💳 Ticket restaurant card

? Exclusive Discounts to several retail providers, restaurants and others

📱 Mobile phone

🍏 Fresh fruits and unlimited coffee everyday at our offices

Our story

#YourServiceLine:EnablingFunctions

At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000-strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support, and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organizations Deloitte works with too. Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what's more, you can grow your career in whatever direction you choose. We'll support you all the way.

About Deloitte

#OurServices
Deloitte offers integrated services that include Audit, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society and are firm believers in the positive impact business can and should have on the world it operates within.
 
#OurPurpose
We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent.
 
#OurValues
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.
 
#OurTalentExperience
From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.

Sounds like the sort of role for you? Apply now!

Location: Thessaloniki

This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias & Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias & Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.

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